----------------------------------------------------------- Policy ----------------------------------------------------------- No technology is perfect, and Tealyra believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you've found a security issue in our product or service, we encourage you to notify us. We welcome working with you to resolve the issue promptly. Disclosure Policy ----------------------------------------------------------- Let us know as soon as possible upon discovery of a potential security issue, and we'll make every effort to quickly resolve the issue. Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party. Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder. Exclusions ----------------------------------------------------------- While researching, we'd like to ask you to refrain from: - Denial of service - Spamming - Social engineering (including phishing) of Tealyra staff or contractors - Any physical attempts against Tealyra property or data centers Safe Harbor ----------------------------------------------------------- Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy. IMPORTANT ----------------------------------------------------------- If you want to receive a reward, please inform our company in advance at the address indicated in security.txt about your desire to conduct research on our site and get approval. Without approval received in advance, reward applications will not be processed. Thank you. ----------------------------------------------------------- Thank you for helping keep Tealyra and our users safe! -----------------------------------------------------------